Delivery

We offer Worldwide shipping / delivery service.

Orders are generally dispatched within 1 to 3 business days after receipt of payment and are shipped via DHL Express with tracking. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and delivery address. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Delivery times:

UK  1 – 2 days

EU   1 – 2 days

SOUTH AMERICA   5 – 8 days

NORTH AMERICA/CANADA  3 – 5  days

AFRICA  5 – 8 days

AUSTRALIA/NEW ZEALAND  3 – 5 WORKING DAYS

ASIA  5 – 8 days

ISRAEL  – 5 – 8 days

The rest of the World  5 – 10 days

Days mentioned above are business/working days.

Time scales given above does not include handling times.

All Delivery times/dates are approximate and no liability whatsoever is accepted in respect of late deliveries.

Changes to the delivery address made by the purchaser after the goods have been handed to the delivery company will incur an additional charge.

If for any reason expected delivery will exceed 28 days from the date of receipt of order/payment the customer will be informed and given the opportunity to cancel the order.

In certain circumstances where our products being ordered for delivery to very remote locations (such as Scottish Islands) there may be an additional carriage charge. If your order falls into this category then you will be notified of the extra cost and given the option of accepting the extra charge or cancelling your order.

Without prejudice to the statutory rights afforded to consumers under English law, Can Logic Ltd accepts no liability for any failure to ship products where this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, draught, fire, legislation or other factors outside it’s control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify you within fourteen (14) days of order placement that products will not be shipped as ordered. In such cases Can Logic Ltd will not process any payment or will immediately refund any payment made, in full. It is your responsibility to ensure that you order from Can Logic Ltd with sufficient lead time to prevent any loss or disappointment resulting from such non-shipment.

If there is a failed delivery due to the customer and not the transport company, the redelivery cost will be charged to the customer.

Please note, for non stock items our delivery times do not include production lead times which vary (usually 1-2 weeks), for more accurate production delays please contact our sales team.